Company Policy Terms and conditions March 2, 2025
These policies are implemented to assure proper business operational flow and peace of mind.
Company Culture and services
Company summary
Klean Konscious is a cleaning company specializing in high-volume short-term rental properties. Understanding each home is unique we align our host vision with our knowledge, quality, and logic. Catering to an enriched simple, yet effective, conscious approach to the detailed work we provide, our Proactive Prevention Protection Plans provides us the ability to provide a high-quality consistent standard.
Mission statement
Our mission is to build a company based on integrity, and to forge long term exceptional partnerships with our clients and team member. Provide a seamless standard that constantly offers more than our clients expect while fulfilling their needs.
Company history
Klean Konscious was founded to provide short-term rental host a stable cleaning service that specializes in the distinctive accommodations, flexibility, and attention the vacation rental industry requires. With guiding principles enforcing a culture of long-term success, guest ease and comfort, speed time and accuracy to harmonize with the host vision and sustainable partnerships with peace of mind. Klean Konscious continues to explore simplified revolutionary ways to fulfil the unique dynamics of this emerging sector of the cleaning industry.
SERVICES
Routine turnover Cleaning
Routine turnovers includes status of how guest left the property, any damage or concerns. Updates on inventory level of amenities and supplies. Includes: Complimentary restock delivery service.
Deep Cleanings
Offered twice a year to refresh the overall property or after long term stays 21 days or longer.
Short-term vacation property turnaround cleaning
Provided for new short-term vacation rental properties that were previously residential or new purchase.
Wrap around service
offered upon request of guest 24 hour in advance.
Dusting/refresh touch: offered to unoccupied homes for extended period time before guest arrival.
· Special request: When a full cleaning is not need.
Bookings:
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Bookings can now be completed on our webpage www.kleankonscious.com.
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Iphone calendar links
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Text
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Email
If you are a Turno host we will remain using this platform. You will begin to receive notifications and updates and emails from Klean Konscious. Please check your junk mail and save us!
Property Turnover Updates: Photos from each cleaning will be provided via email, your app member page and text for your records of your property cleaning. This will include details after guest departure and after each cleaning with video as needed. Reports of any concerns or damages and upcoming scheduled cleanings. Property status updates and inventory will also be available on our webpage and Klean Konscious, Spaces, app.
Inventory updates: Are included with each turnover for guest complimentary amenities, linen and property needs for a consistent 5-star guest experience.
Inventory package concierge service: This is a complimentary service provided to streamline and control inventory and your peace of mind.
With your trust and our dedication to becoming the top Airbnb cleaning company in Tucson, we want to ensure you are getting the best! Consistent quality 5-star cleanings are the foundation of our expansion message within our company.
What can you expect:
We provide complimentary Ghirardelli dark chocolates for every cleaning at all locations.
~ Studies show chocolate adds a personal touch and boost a person’s moral.
Faster response time during business hours
Screened, competent trained cleaning crews
Improved property updates
~Creative partnerships
Check-in check-out time
This company is built from mindful cleaning and exceptional partnerships. These policies are put into place for ease, assurance, and flexibility for the guest.
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Our team will knock before entering the property and announce housekeeping has arrived.
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If guest is on the property after their scheduled check-out time, host are immediately notified. Our
crew do not interact with guest.
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A 15-minute grace period is given if guest is still on the property after their authorized check out
time.
Unauthorized late check-out: A $30.00 unauthorized late check out fee after 20 mins will apply. If guest is still at the property 30 mins after check-out, rescheduling for next earliest time available may be necessary, for later the same day or next morning.
Guest extension/late check-out: Please notify us by 8:00PM the day prior to check-out.
Guest no-show: To cancel please notify us by 6:00AM check-out day or full cleaning fee will be charged.Pets: Please notify us when a guest will be accompanied by their furry friend. A $50.00 pet fee is added for unauthorized pet clean up, carpet, upholstery, and property deodorizing. A $50.00 pet fee is added for pet waste clean-up.
Linen: Currently, linen is per property request. We are strategizing to implement a pick-up and drop off service for laundry within the company.
Laundry on site: $25.00 per cleaning request
Property deep cleans.
Deep cleans are essential for the upkeeping routine for your property during the 4th quarter of the year after the vacationers have enjoyed their stay and before the snowbirds get snuggled in. These are scheduled twice a year and after a long term stay of 28 days or longer. Deep cleans are priced at Gold package rates and are not scheduled on the same day as a check out. Please have the day of your scheduled deep clean blocked to provide our team the necessary time to complete a full detailed cleaning.
Klean Konscious Quality Deep Clean details
Throughout home
Ceiling check for spots/stains
Ceiling fans
Base boards/ (paint request if needed) Windows/windows seals/door frame checks Shades/blinds
Lamps wiped/dusted
Air filters change (if needed)
Kitchen
Sweep/mop behind large appliances (refrigerator, washer/dryer/stove (if possible) disinfect inside dishwasher
Clean inside oven
Inside refrigerator
Cabinets/pantry shelves/ drawers wiped inside and out disinfect garbage disposal
Living Areas
Clean behind and under large furniture
Table and chair legs wiped down/polished as needed Vents dusted wiped if needed
Doors wiped down
Activity/amenities check/count/wipe/update
Household window curtains checks for wear/tear/cleaning
Bathroom
Hard water stains addressed in showers/faucets/toilet bowls Shower head
Shower curtain washed
Shower liner changed
Bedrooms
Bedroom decorative pillows and pillow covers
Mattress covers washed
Mattress freshened (rotating bed extra) (We do not clean mattresses) Wipe closet shelves
Inventory count update
Batteries
Lightbulbs
Item wear and tear/ condition/update Linen
kitchen supplies
bathroom supplies
household supplies
Vacuum/mop/bucket/broom/dust pan
Additional services
Rugs/spot cleaning Upholstery spot cleaning
Actions we are taking to keep your property safe.
Providing you with a system that keeps your property in good hands and create a safe work environment. During our hiring process we complete full background, work history and criminal background checks on each candidate. We do not except felonies, theft, or any aggregated convictions, among a list of other things. We ask for separate entry code for our crews use.
Hiring competent staff enables us to provide you with continuous exceptional quality service.
Each employee has a minimum of 6 six weeks training. All employees are required to wear their uniforms, arrive to the property on-time, prepared, and provide 5-star cleanings with property updates.